Tracking Orders, Payments & Receipts
Learn how to track your order, get payment confirmations, and view receipts.
How to Know if Your BLACK COFFEE Order Was Successful
Learn how to confirm your BLACK COFFEE order and what to do if you didn’t get a confirmation email.
How to Fix a Wrong Shipping Address on Your BLACK COFFEE Order
Need to update your shipping address? Here's what to do if you entered the wrong one
How to Cancel or Change BLACK COFFEE Orders
Learn how to cancel or make changes to your BLACK COFFEE order before it ships.
Reasons Why Your BLACK COFFEE Order May Be Canceled
Understand common reasons for BLACK COFFEE order cancellations and what to do next.
Understanding Non-Sterling Transaction Fees on International Orders
See what payment options are accepted by BLACK COFFEE, including credit cards and Klarna.
What to Do If Your Credit or Debit Card Isn’t Working at Checkout
Here are some things to try if your card is being declined. Try this first. Still stuck?. Reach out here and we’ll help you check for issues on our end.
Why You Might See Multiple Charges from BLACK COFFEE
Seeing multiple charges can be confusing. Here’s what might be happening. What this usually means. Most often, these are pending authorizations—not real charges. They should disappear within a few days. What to do next. Check your bank account after
Which Payment Methods are Accepted by BLACK COFFEE
We accept a variety of secure payment options for your convenience. Accepted Payment Methods:. Notes:. We do not accept checks or money orders. If you’re having trouble at checkout, get in touch with us.